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Staff satisfaction at hospitals may affect the quality of patient care

In the first study of its kind, Dr Richard Pinder and colleagues found that hospitals in England with lower mortality rates were more likely to have members of staff satisfied with the quality of care they provide. The findings suggest that staff satisfaction could be used as an early warning system to help spot more serious institutional failings, reported The Daily Telegraph. "If you want to choose between two hospitals, knowing that 98 per cent of doctors and nurses working there would recommend their hospital, compared with 60 per cent elsewhere is a useful thing to know," said Dr Pinder. The study was published in the journal BMJ Quality & Safety.

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